Site Terms and Policies
Welcome to MOB!
These Terms & Conditions govern your use of our website, MOBclique.com, and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our site.
1. General
Acceptance of Terms:
By using our website, you agree to these Terms & Conditions and our Privacy Policy. We may update these terms from time to time, and your continued use of the site constitutes acceptance of the revised terms.
Eligibility: You must be at least 18 years old or have parental consent to use our site.
2. Governing Law & Dispute Resolution
Governing Law: These terms are governed by the laws of Israel.
Dispute Resolution: Any disputes arising from these terms will be resolved exclusively in the Haifa court of law.
3. Payments
Payment Processing:
Payments are securely processed through Shopify. MOB is not responsible for issues related to Shopify’s payment processing services.
Accuracy of Information: You must provide accurate payment information. Failure to do so may result in order cancellation.
Fraud Prevention: MOB reserves the right to refuse or cancel orders if fraud or misuse is suspected.
4. Pricing & Availability
Price Changes: Prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.
Stock Availability: If an item is out of stock or unavailable after purchase, we will notify you and offer a refund or an alternative.
5. Order Cancellations
Cancellation Window:
Orders can be canceled within 24 hours of purchase. After this period, orders will be processed and subject to our return policy.
6. Liability
Limitation of Liability:
MOB is not liable for indirect, special, or consequential damages arising from the use of our site, services, or products. Our liability is limited to the maximum extent permitted by law.
Force Majeure: We are not responsible for failures to meet obligations due to events beyond our control (force majeure).
7. Intellectual Property
Ownership:
All content on OBclique.com, including text, graphics, logos, and software, is the property of MOB or its licensors and is protected by copyright and trademark laws.
Usage Restrictions:
You may not reproduce, distribute, or create derivative works from any content on our site without express written permission from MOB.
8. User Conduct
Prohibited Activities:
You agree not to use our site for any unlawful or prohibited activities, including but not limited to transmitting harmful or malicious content, infringing on intellectual property rights, or engaging in fraudulent activities.
Account Security:
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Refund Policy
1. Eligibility for Refunds
- Return Period: We offer refunds or exchanges for items returned within 14 business days of receipt, provided they are unused, unworn, and unwashed.
- Initiating a Return: To initiate a return, contact us at yo@mobclique.com or via WhatsApp at +972 54-226-5935.
2. Refund Criteria
- Condition of Returned Items: Items must be returned in their original condition, including packaging and tags.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refund Processing: Refunds will be processed within 14 business days after the returned item is inspected and approved.
3. Exchanges
- Exchange Requests: Exchanges for size or style are possible based on availability.
- Shipping Fee: A shipping fee of 30 ₪ applies for exchanges.
- Contact for Exchanges: Contact us to request an exchange.
Shipping Policy
At MOB, we do our best to ensure you receive your package as quickly and smoothly as possible. All orders are fulfilled directly from our small studio, not from a dropshipper or warehouse, allowing us to maintain full quality control over every order.
Order Processing & Dispatch
- Orders are processed on a weekly basis.
- After placing your order, a tracking number will be provided within a few days once the package has been shipped.
- Orders are shipped via Israel Post unless otherwise specified.
Delivery Times
Delivery times may vary depending on location, customs, and postal service capacity. Estimated delivery windows:
- Israel: Local post office pickup option available.
- International: Typically 7–21 business days from shipment.
These timeframes are estimates only. External delays by postal services, customs, or other third-party carriers are outside MOB’s control.
Product Supply Policy
MOB supplies all products directly from our studio. Processing time is up to 7 business days. Delivery times depend on destination and postal service availability. MOB is not responsible for delays caused by third parties such as Israel Post, international carriers, or customs inspections. In cases of incorrect shipping details provided by the customer, additional shipping fees may apply for re-delivery.
Pick-Up Options
If you’re located nearby, you are welcome to pick up your order from our shop. Pickups must be coordinated in advance.
Shipping Issues
For any questions or shipping concerns, contact us at:
yo@mobclique.com
Privacy Policy
Last updated: December 2025
This Privacy Policy explains how MOB ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from mobclique.com (the "Site") or interact with us in any way.
By using our Site and Services, you agree to the practices described below.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service providers. Updates will be posted on this page with a revised "Last updated" date.
2. Information We Collect
We collect personal information in order to process orders, operate our Site, and provide customer support.
Information You Provide Directly
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Order and payment details
- Communication records (customer support messages)
Automatically Collected Data
We may collect usage data through cookies and similar technologies, including:
- IP address
- Device type
- Browser type
- Interaction data with the Site
- Pages viewed and time spent
Information From Third Parties
We receive data from:
- Shopify, which powers our store and payment processing
- Payment processors, for validating and confirming payments
- Analytics tools used to improve the Site performance
We treat all third-party data according to this Privacy Policy.
3. How We Use Your Information
We use your personal information to:
Provide Products & Services
- Process and fulfill orders
- Handle payments securely
- Send confirmations, tracking updates, and order notifications
- Manage returns and exchanges
Improve Customer Experience
- Improve our Site functionality
- Provide customer support
- Personalize your browsing experience
Marketing
We may send promotional emails unless you choose to unsubscribe.
Security & Fraud Prevention
We use collected data to:
- Detect suspicious activity
Prevent fraudulent transactions
Protect the integrity of the Site
4. Cookies & Tracking
We use cookies to:
- Operate the store
- Save user preferences
- Improve site performance
- Run analytics
- Support Shopify’s functionality
You may disable cookies in your browser settings, although some features may not work as intended.
5. Data Protection
We take reasonable physical, digital, and administrative steps to protect your information.
No method of transmission or storage is 100 percent secure, but we work to safeguard your data to the best of our ability.
6. Privacy Requirement for BIT (Mandatory Statement)
MOB uses your information only for operating the Site and fulfilling your orders.
We do not sell, rent, or disclose your personal data for purposes unrelated to the function of our store.
Your information is used strictly to complete purchases, provide customer service, and improve Site functionality.
7. Minors
Our Site is not intended for individuals under the age of 13. We do not knowingly collect data from minors.
8. Your Rights
Depending on your region, you may request to:
- Access your personal information
- Update or correct your data
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, contact us at yo@mobclique.com.
9. Third-Party Services
We share data with third parties only when required to operate the Site, including:
- Shopify
- Payment processors
- Shipping carriers
- Cloud storage and analytics vendors
Each third party processes data according to its own policies.
10. International Transfers
Your information may be stored and processed outside your country, depending on Shopify’s infrastructure. We rely on industry-standard contractual protections for these transfers.
11. Contact
For any privacy-related questions or requests, contact:
Email: yo@mobclique.com
Phone: +972 54-226-5935
Address: Haifa, Israel
Accessibility Statement
Introduction
The internet serves as a vast repository of information, and accessibility is essential for ensuring equal access for all users, including those with disabilities. At MOB, we are dedicated to providing accessible digital services and strive to enhance the browsing experience for everyone.
Accessibility Measures
Our website is made accessible through the services of Userway and complies with the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service), 2013, to the fullest extent possible. We have implemented accessibility adjustments based on the Israeli Standard (T.I. 5568) for web content at level AA and the international WCAG 2.1 guidelines.
Accessibility Features Include:
- Keyboard Navigation: Enables navigation using the keyboard.
- Screen Reader Compatibility: Optimized for screen readers like NVDA and JAWS.
- Font Size Adjustments: Five font size options for improved readability.
- Blinking Content Blocking: Disables blinking elements to reduce distraction.
- Contrast Adjustments: Options to adjust contrast for both dark and light backgrounds.
- Color Blindness Adjustments: Enhances color visibility for users with color blindness.
- Font Changes: Allows users to select more readable fonts.
- Cursor Enlargement: Option to enlarge and change the cursor color to black or white.
- Zoom Feature: Zoom capability up to 200% for better visibility.
- Highlighted Links and Headings: Makes links and headings more prominent.
- Alternative Text for Images: Provides descriptive text for images to aid screen readers.
How Accessibility Works on This Site
Our site utilizes accessibility software from Userway and operates on a dedicated accessibility server. The software ensures compliance with WCAG 2.1 level AA guidelines and is compatible with popular browsers including Chrome, Firefox, Explorer 10+, Safari, and Opera.
Accessibility Menu Options:
- Keyboard Navigation: Allows users to navigate using keyboard shortcuts.
- Screen Reader Compatibility: Optimized for screen reader technologies such as NVDA and JAWS.
- Font Size Adjustments: Five levels of font size for user preference.
- Blinking Content Blocking: Stops any blinking or flashing elements.
- Contrast Adjustments: Adjusts the contrast between text and background.
- Color Blindness Adjustments: Customizes color settings for users with color blindness.
- Font Changes: Provides options to change fonts for better readability.
- Cursor Enlargement and Color Changes: Enhances visibility of the cursor.
- Zoom Feature: Allows users to zoom in up to 200%.
- Highlighted Links and Headings: Makes links and headings easier to see.
- Alternative Text for Images: Provides text descriptions for all images.
- Accessibility Feedback: Users can provide feedback regarding accessibility features.
Feedback
We value your input on our accessibility measures. If you encounter any accessibility issues or have suggestions for improvement, please contact us at:
- Accessibility Coordinator: Idan Ashkenazi
- Phone: +972 54-226-5935
- Email: yo@mobclique.com
Our commitment to accessibility ensures that every individual can access and enjoy our services with ease and independence.
Contact Information
- Email: yo@mobclique.com
- WhatsApp: +972 54-226-5935
- Phone: +972 54-226-5935
- Address: Haifa, Israel