Welcome to MOB!
These Terms & Conditions govern your use of our website, MOBclique.com, and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our site.

1. General

Acceptance of Terms:
By using our website, you agree to these Terms & Conditions and our Privacy Policy. We may update these terms from time to time, and your continued use of the site constitutes acceptance of the revised terms.

Eligibility: You must be at least 18 years old or have parental consent to use our site.

2. Governing Law & Dispute Resolution

Governing Law: These terms are governed by the laws of Israel.

Dispute Resolution: Any disputes arising from these terms will be resolved exclusively in the Haifa court of law.

3. Payments

Payment Processing:
Payments are securely processed through Shopify. MOB is not responsible for issues related to Shopify’s payment processing services.

Accuracy of Information: You must provide accurate payment information. Failure to do so may result in order cancellation.

Fraud Prevention: MOB reserves the right to refuse or cancel orders if fraud or misuse is suspected.

4. Pricing & Availability

Price Changes: Prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

Stock Availability: If an item is out of stock or unavailable after purchase, we will notify you and offer a refund or an alternative.

5. Order Cancellations

Cancellation Window:
Orders can be canceled within 24 hours of purchase. After this period, orders will be processed and subject to our return policy.

6. Liability

Limitation of Liability:
MOB is not liable for indirect, special, or consequential damages arising from the use of our site, services, or products. Our liability is limited to the maximum extent permitted by law.

Force Majeure: We are not responsible for failures to meet obligations due to events beyond our control (force majeure).

7. Intellectual Property

Ownership:
All content on OBclique.com, including text, graphics, logos, and software, is the property of MOB or its licensors and is protected by copyright and trademark laws.

Usage Restrictions:
You may not reproduce, distribute, or create derivative works from any content on our site without express written permission from MOB.

8. User Conduct

Prohibited Activities:
You agree not to use our site for any unlawful or prohibited activities, including but not limited to transmitting harmful or malicious content, infringing on intellectual property rights, or engaging in fraudulent activities.

Account Security:
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Refund Policy

1. Eligibility for Refunds

• Return Period: We offer refunds or exchanges for items returned within 14 business days of receipt, provided they are unused, unworn, and unwashed.
• Initiating a Return: To initiate a return, contact us at yo@mobclique.com or via WhatsApp at +972 54-226-5935.

2. Refund Criteria

• Condition of Returned Items: Items must be returned in their original condition, including packaging and tags.
• Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refund Processing: Refunds will be processed within 14 business days after the returned item is inspected and approved.

3. Exchanges

• Exchange Requests: Exchanges for size or style are possible based on availability.
• Shipping Fee: A shipping fee of 30 ₪ applies for exchanges.
• Contact for Exchanges: Contact us to request an exchange.

Shipping Policy

1. Shipping Process

• Order Processing: Orders are processed promptly upon confirmation and are shipped via Israel Post.
• Delivery Times: Delivery times may vary by destination, typically within 7 to 21 business days for international shipments.

2. International Shipping

• Shipping Fees: We offer international shipping via Israel Post with no current shipping fees.
• Delivery Times: Delivery times depend on the destination and postal services and are not guaranteed.

3. Shipping Issues

• Contact Information: For shipping issues, contact us at +972 54-226-5935.
  
  
• Liability for Delays: MOB is not liable for delays caused by customs or postal services. Additional shipping fees may apply for reshipments due to incorrect details or other customer-related issues.

Privacy Policy

1. Information We Collect

• Personal Information: We collect personal information including your name, email address, shipping address, payment details, and IP address to process orders and provide customer service.
• Usage Data: We may collect data on how you use our site to improve your browsing experience.

2. How We Use Your Information

• Order Fulfillment: Your personal data is used to process orders and handle payments.
• Communication: We may use your information to communicate with you about your order and send promotional materials, unless you opt out.

3. Third-Party Services

• Payment Processors: We use third-party services like Shopify for payment processing. Your data is shared with these services only to the extent necessary for order fulfillment.
• Data Security: We take reasonable measures to ensure your data remains secure.

4. Cookies & Tracking

• Use of Cookies: We use cookies to enhance your browsing experience and analyze site traffic.
• Opt-Out: You can disable cookies through your browser settings if you prefer not to be tracked.

5. Data Protection

• GDPR Compliance: If you are located in the European Economic Area (EEA), your data is processed in accordance with the General Data Protection Regulation (GDPR). For more information, refer to Shopify’s GDPR policies.

6. Children’s Privacy

• Age Restriction: Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, it will be promptly deleted.

7. Your Rights

• Access and Control: Under GDPR, you have the right to access, correct, update, and request deletion of your personal data. To exercise these rights, contact us at yo@mobclique.com.

8. Changes to This Policy

• Policy Updates: We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or legal obligations.

9. Data Breach Notification

• Notification: In the event of a data breach affecting your personal information, we will notify you promptly and take appropriate measures to mitigate the impact.

Accessibility Statement

Introduction

The internet serves as a vast repository of information, and accessibility is essential for ensuring equal access for all users, including those with disabilities. At MOB, we are dedicated to providing accessible digital services and strive to enhance the browsing experience for everyone.

Accessibility Measures

Our website is made accessible through the services of Userway and complies with the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service), 2013, to the fullest extent possible. We have implemented accessibility adjustments based on the Israeli Standard (T.I. 5568) for web content at level AA and the international WCAG 2.1 guidelines.

Accessibility Features Include:

• Keyboard Navigation: Enables navigation using the keyboard.
• Screen Reader Compatibility: Optimized for screen readers like NVDA and JAWS.
• Font Size Adjustments: Five font size options for improved readability.
• Blinking Content Blocking: Disables blinking elements to reduce distraction.
• Contrast Adjustments: Options to adjust contrast for both dark and light backgrounds.
• Color Blindness Adjustments: Enhances color visibility for users with color blindness.
• Font Changes: Allows users to select more readable fonts.
• Cursor Enlargement: Option to enlarge and change the cursor color to black or white.
• Zoom Feature: Zoom capability up to 200% for better visibility.
• Highlighted Links and Headings: Makes links and headings more prominent.
• Alternative Text for Images: Provides descriptive text for images to aid screen readers.

How Accessibility Works on This Site

Our site utilizes accessibility software from Userway and operates on a dedicated accessibility server. The software ensures compliance with WCAG 2.1 level AA guidelines and is compatible with popular browsers including Chrome, Firefox, Explorer 10+, Safari, and Opera.

Accessibility Menu Options:

• Keyboard Navigation: Allows users to navigate using keyboard shortcuts.
• Screen Reader Compatibility: Optimized for screen reader technologies such as NVDA and JAWS.
• Font Size Adjustments: Five levels of font size for user preference.
• Blinking Content Blocking: Stops any blinking or flashing elements.
• Contrast Adjustments: Adjusts the contrast between text and background.
• Color Blindness Adjustments: Customizes color settings for users with color blindness.
• Font Changes: Provides options to change fonts for better readability.
• Cursor Enlargement and Color Changes: Enhances visibility of the cursor.
• Zoom Feature: Allows users to zoom in up to 200%.
• Highlighted Links and Headings: Makes links and headings easier to see.
• Alternative Text for Images: Provides text descriptions for all images.
• Accessibility Feedback: Users can provide feedback regarding accessibility features.

Feedback

We value your input on our accessibility measures. If you encounter any accessibility issues or have suggestions for improvement, please contact us at:

• Accessibility Coordinator: Idan Ashkenazi
• Phone: +972 54-226-5935
• Email: yo@mobclique.com

Our commitment to accessibility ensures that every individual can access and enjoy our services with ease and independence.

Contact Information

• Email: yo@mobclique.com
• WhatsApp: +972 54-226-5935
• Phone: +972 54-226-5935
• Address: Haifa, Israel